Shipping and Returns
SHIPPING
When will I get my stems?
Once your Bold Blossoms box ships, you will receive an email confirmation with tracking. All orders will be shipped after our mid-month cut-off which occurs on the 15th of the month. Following the 15th, we will begin shipping our orders. Deliveries occur between the 16th and the 23rd of the month depending on weekends and holidays. We understand it gets confusing! For more specific information, send us an email and we will gladly clarify when to expect your box. Meanwhile, here is our forecasted shipping schedule for 2019. Please note, we do our absolute best to honor this but it is subject to change.
January: Orders will ship around January 14.
Valentine’s Orders: Monday, February 11th for delivery before or on February 14th.
February: February 18th.
March: March 18th
April: April 15th
Mother's Day Orders: May 7th
May: May 14th
June: June 17th
July: July 15th
August: August 19th
September: September 16th
October: October 15th
November: November18th
Thanksgiving Orders: November 25th
December: December 16th
Christmas Orders: December 20th
We use FedEx and USPS for US domestic orders; currently we are not shipping outside the US. All orders have tracking. Keep your eyes open for a white rectangular box with periwinkle writing!
Can I pick a specific delivery date?
At this time we do not offer specific delivery dates. All monthly subscriptions deliveries will be made between the 16th-23rd of the month. (Note: Holiday bouquets are shipped prior to or on the holiday date).
If you are aiming for a specific date feel free to contact us and we will do our best to make it as close as possible to that date.
When will my holiday box be shipped?
All holiday specialty boxes are shipped 2-3 days prior to the holiday so they arrive before or on the actual holiday. For more specific information, send us an email and we will gladly clarify when to expect your box!
Here is our forecasted holiday shipping schedule for 2019. Please note, we do our absolute best to honor this but it is subject to change.
Valentine’s Day boxes are delivered between February 12-14th.
Mother’s Day boxes are delivered between May 8th-11th.
Thanksgiving Bouquets will arrive by Wednesday the 27th.
Christmas/Holiday bouquets delivered between 20th-24th.
Where do you ship?
We ship to the 48 contiguous states. We hope to be able to expand to Hawaii and Alaska soon. Send us a note if you want service to that area.
Does the shipment require a signature?
Bold Blossoms deliveries do not require a signature for delivery. However, each shipper does have its own rules and regulations in which they follow.
RETURNS
What is your return policy?
We want you to love your flowers. Even though your box and stems were perfect when we shipped them, sometimes things go wrong in transit. If there are any problems, please contact us within three (3) days of receiving your order including an overview of why you’re dissatisfied, your order number, and any relevant photos. We want you to be happy and will do our best to find a solution. We send replacement bouquets if the item never arrived or it arrived damaged. If requesting a replacement shipment for any reason related to damage, clear photos must be provided with your request. Our team will review your request and will work to make sure you are happy with the final solution.
kate@boldblossoms.com
Call us! 714.883.5741